Privacy Policy
Brokenwood Wines Privacy Policy describes the information that we collect about you and explains how Brokenwood Wines uses that information. We are committed to protecting your personal information and how this information is used. Our policy is based on the National Privacy Principals developed by the Office of the Australian Federal Privacy Commissioner, which came into effect on the 21st December 2001.
Collection of information about you
The only personal information we collect is what you tell us about yourself through the following means:
- Visitors book at Cellar Door
- Mailing list Customer - "The Dirt" Newsletter
- Single Vineyard Club Member
- Brokenwood Cru Club Member
- "Contact us" from Website
- Trade Promotions
- Trading Account
- Sales - Direct purchase by Phone, Fax, Email, Order form from Website or Cellar Door
We use your personal information to provide a service to you and also to improve the services we offer you. We also use your personal information to notify you of updates on our products and services and through our newsletter. Please contact us if you no longer wish to receive information from us.
Use and disclosure of your personal information
Brokenwood Wines will not use or disclose any information about you without your consent unless legally required to do so, or if we find it necessary to:
- provide you with the service you have requested
- protect the rights and/or property of Brokenwood Wines
- prevent a serious threat to the health & safety of a person
Brokenwood Wines will take all reasonable steps to keep information we hold about you secure, accurate, complete and up-to-date. We will also ensure that our employees and contractors respect the confidentiality of any personal information held by Brokenwood Wines. You should notify us immediately if there is any unauthorised use of your personal information. If you want to know exactly what personal information we are holding about you, please contact us.
You can obtain further information about privacy in Australia and the protection of your personal information on the following website www.privacy.gov.au.
